It is best to make your reservation as early as possible. Your booking is subject to equipment availability. For last minute bookings, please phone us directly to speed up the process.

Yes, we deliver to all resorts, hotels, apartments, holiday houses, caravan parks and private houses in Hervey Bay from River Heads to Toogoom. We also deliver to the Hervey Bay (Fraser Coast) airport.

Delivery rates within Hervey Bay is free except to the suburbs of Dundowran, Toogoom, Riverheads and Sunshine Acres which incur a $15 delivery charge and includes pick up.

Yes, collection from our home based office is by appointment only. Our address will be forwarded on receipt of your booking requesting this option.

The preferred collection times for weekdays are between 9am - 2.30pm, however, we will endeavour to accommodate your request for collection outside of these hours. Weekend collection times are between 9am - 5pm on Saturday and 9am - 12pm on Sunday. Collection from our office is by appointment only.

For delivery to resorts and managed apartments, we aim to deliver prior to your arrival, and no later than one hour after your arrival. For delivery to externally managed apartments, holiday houses, private houses, caravan parks and the airport we will tailor our delivery time to suit your needs.

For bookings to holiday accommodation, the hire period ends at 10am unless changed by prior arrangement. For all other bookings, we are flexible with the return time.

Office hours are: Monday - Saturday 9am - 5pm; Sunday 9am - 12pm.

Yes you can however please call us to discuss this further as we are not accredited as yet to install car seats.

The rates quoted under each item are for the hire period.

We can install car seats from March 2016 when we have our car restraint fitters accreditation.

We maintain clean, hygienic equipment using environmentally sound products. All linen is laundered in hot water and all equipment is checked and cleaned after each use.

Although we thoroughly clean the equipment on its return from hire, if you are able to brush off sand and wipe off food, drink and sunscreen spills then this will greatly assist with the cleaning and be very much appreciated.

We know circumstances change so cancellations outside of 48 hours will not be charged. We reserve the right to charge 50% of all charges if less than 48 hours notice of cancellation is given prior to the delivery date. No refund will be given for cancellation after delivery.

We are committed to our products and services. As part of our stringent quality assurance process, all equipment is checked, counted and cleaned prior to delivery. On delivery or collection you must notify us of any faults or missing items within 2 hours of receiving the equipment for hire. We will rectify the problem immediately. If you are not satisfied with either our products or service, please contact us!

Please contact us as we can probably accommodate your needs by juggling a few things around.